Returns & Exchanges

At Wine Folly, we want you to be completely satisfied with your educational tools and wine accessories. If you are not happy with your purchase, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original boxes, ensuring that posters and glass items are secured to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process a refund to your original payment method within 5-7 business days.